Rouge Luxe

To ensure the best performance and longevity of your soy wax candle, follow these simple care tips:

🔹 First Burn Matters – Allow the wax to melt evenly across the entire surface (2-3 hours) to prevent tunneling and ensure an even burn.

🔹 Trim the Wick – Keep the wick trimmed to ¼ inch (6mm) before each burn to prevent excess soot and ensure a steady flame.

🔹 Burn Time – Do not burn your candle for more than 4 hours at a time to avoid overheating the jar.

🔹 Safe Placement – Always place your candle on a heat-resistant surface, away from drafts, children, and pets.

🔹 Extinguishing Properly – Use a snuffer or gently dip the wick into the melted wax to put out the flame, then straighten it again to prevent smoking and ensure an easy re-light.

🔹 Reuse the Jar – Once finished, clean out the remaining wax with warm soapy water and repurpose the jar for storage or décor.

Enjoy your candle safely and make every moment feel luxurious! 🕯✨

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Due to the handmade nature of our soy wax candles, all sales are final. We do not accept returns, exchanges, or refunds unless the product arrives damaged or defective.

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging. We will assess the issue and offer a suitable resolution, such as a replacement or store credit.

We take great care in crafting and packaging our candles to ensure the highest quality. Please read product descriptions carefully before purchasing.

For any concerns, feel free to reach us at office.gavir@gmail.com. Thank you for your understanding and support!