Privacy Policy
Updated: 23 September 2026
Who we are
GAVIR LTD, trading as GAVIR, is responsible for the personal information it uses to operate this shop. Business registration and registered-office details are in our Terms & Conditions. For privacy questions or requests: office.gavir@gmail.com or +44 7393 475298.
Information we use
We use contact details, billing and delivery addresses, order and payment transaction information, correspondence, account details and marketing preferences that you provide. Our website and service providers may also process device, IP address, cookie and website activity information. IP addresses and similar identifiers may be personal data. Payment providers process payment credentials under their own security arrangements.
Why we use it
We use information to take and deliver orders and provide support, relying on performance of a contract or steps you request before ordering. We keep records needed for tax, accounting and other legal obligations. We use proportionate information for fraud prevention, website security and resolving complaints on the basis of legitimate interests, taking your rights into account.
Marketing consent is optional. Where consent is our basis, we only send marketing with your consent, and you may withdraw it at any time using the unsubscribe link or by contacting us. Service messages about an order are separate from marketing.
AI chat and Find Your GAVIR Match
Information you submit to the assistant or quiz may be used to answer your enquiry and suggest products. Please avoid sharing sensitive information, payment card details or identity documents in chat. Suggestions do not make legally binding decisions about you. Contact us if you prefer personal assistance.
Who receives information
We use Wix to run the website, store and related customer services. We share information needed to fulfil an order with payment providers, Shippo and delivery carriers. Service providers supporting communication, hosting, security or analytics may process information for these purposes. We may disclose information where required by law or necessary to handle a legal claim. We do not sell your personal information.
International processing
Some providers may process information outside the UK. Where restricted transfers occur, appropriate safeguards or another lawful transfer mechanism are required. Contact us for information about the safeguards relevant to your data.
Retention and security
We retain information for as long as necessary for the purpose for which it was collected, including completing orders, handling returns and disputes, meeting accounting and tax obligations, and recording marketing preferences. The relevant legal retention period and any unresolved claim affect this duration. We restrict access and use appropriate security measures, although no online service is completely risk-free. Contact us for the retention period applicable to a particular record.
Cookies
Essential cookies support functions such as security, checkout and remembering your choices. Other technologies can support analytics or advertising. Where consent is required, these should operate only after your consent, and you can withdraw that consent. Use the site's cookie controls when available or contact us for help; browser settings can also block or delete cookies, though this may affect essential features. We do not treat simply visiting the site as consent to optional cookies.
Your rights
Depending on the legal basis and circumstances, you can ask to access, correct, erase, restrict or receive a portable copy of your data, object to processing, and withdraw consent. You can object to direct marketing at any time. Some records may need to be retained to meet legal obligations. We may need proportionate information to verify your identity before fulfilling a request.
You may complain to the UK Information Commissioner's Office at https://ico.org.uk/make-a-complaint/. Please also contact us so we can try to resolve your concern.
Updates
We will update this notice when our practices change. The latest version is available at https://www.gavir.online/english-privacy-policy.